REPORTS TO: DENTIST

DENTAL SUPERVISOR

LOCATION: LAGOS, NIGERIA

Our client is a Group of companies with over 3 decades of business operations in areas such as power generation, real estate, construction and automobile. The Group has so far established itself as a renowned and trusted brand providing reliable, top-quality solutions for Nigerians

PURPOSE:

Responsible for assisting the dentist in the clinical treatment of patients.

KEY RESPONSIBILITIES:

Patient Management

• Greet patients when they sign in and monitor arrival time
• Set up treatment rooms for procedures
• Escort patients to the treatment room
• Seat patients in treatment rooms
• Show care and concern, and help patients feel comfortable
• Obtain and review health histories according to office protocol
• Ensure patients are always attended
• Anticipate and assist dentist’s needs
• Perform expanded functions and other tasks as assigned by the dentist
• Mix dental materials
• Ensure patients’ questions are answered thoroughly before they leave
• Chart patients and record date, service rendered and any charges
• Escort patients from the treatment room
• Ensure proper treatment notes are recorded in the patient’s chart
• Perform clinical procedures as the practice act allows and as directed by the dentist
• Give patient instruction and demonstrate when necessary
• Monitor patient flow
• Notify the Treatment Coordinator if a patient should be called in the evening after a difficult appointment.

Treatment Room Management and Sterilization

• Keep dental units ready, stocked and clean
• Oversee cleanliness of the treatment room according to sterilization

procedures

• Disinfect treatment rooms according to laid down regulations
• Sterilize all instruments and handpieces according to laid down

regulations

• Keep trays, instruments and treatment room drawers organized
• Ensure that the office sterilization procedures document is on display
• Promptly send out and monitor all dental laboratory cases
• Implement the preventative maintenance/cleaning schedule for dental

equipment

• Maintain dental office emergency kits and nitrous and oxygen tanks
• Follow laboratory procedures according to office protocol

Records Management

• Securely store and handle patient records in compliance with state and federal requirements
• Accurately file patient information
• Arrange patient charts and radiographs for next day’s appointments
• Track cases and referrals to and from other doctors
• Assist in the administration of the recall system

Inventory Management

• Monitor inventory and order dental office supplies as needed
• Ensure that treatment rooms are stocked at all times

Office Participation

• Help in other areas of the office when necessary (i.e., answering phones, unpacking supplies, completing insurance forms, moving former patient records, etc.)
• Be an active participant in team meetings
• Promote team concept by interacting with others in the office

Educational/Professional Requirement

• High school diploma or equivalent
• Graduate of an accredited dental assisting program or dental assisting experience preferred
• Proven 3 years work experience as a Dental Assistant, Medical Assistant or relevant role.
• Proficient with performing regulated non-surgical operations, for instance, coronal polish, and cleaning.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.